Terms & Conditions

Welcome to eChallan app

As there is a minimal chance of in-person interaction, it is essential that prior to any commencement of advisory business, the terms, and conditions as set in advance.

If you have any queries regarding our independent consultancy services, do not hesitate to contact us.

1. eChallan app is a Network of Independent Professionals

eChallan app (a Unit of Vahanfin Solutions Private Limited) is a network of independent professionals who specialize in various fields such as Legal, RTO, Certifications and other services rendered by professionals independently. eChallan app is not a law firm, nor does it provide any legal services, legal advice, or "Lawyer referral services". No member firm has any authority to obligate or bind eChallan app or any other member firm vis-à-vis third parties, nor does eChallan app have any such authority to obligate or bind any member firm.

eChallan app operates a network of professionals — queries are assigned to relevant independent professionals. eChallan app is responsible to collect payment from customers as per the agreed milestone with the professionals; eChallan app will pay the professionals; henceforth, eChallan app acts as a mediator. Orders given by clients shall be delivered by professionals. eChallan app is a technology company and aggregator and has a team of experts who provide advisory information; however, eChallan app does not itself fulfil the client’s professional requirements — it matches clients with suitable independent consultants.

2. eChallan app Acts as the Middle Man

We are a platform that connects clients with independent professionals who, upon successful payment as per agreed terms, will provide advisory assistance. It must be understood that eChallan app only facilitates introductions between clients and independent professionals. Any contractual arrangements, deliverables, fees, and service-level commitments are strictly between the client and the engaged professional — eChallan app has no role in the subsequent performance of such services beyond facilitation.

eChallan app does not Promote any Lawyer-Client Relationship

Use of eChallan app advisory services does not create a lawyer-client relationship or any other professional fiduciary relationship between the client and any professional introduced via the platform. Electronic communications to eChallan app alone do not establish any such relationship.

eChallan app does not favour any user or independent professional

eChallan app finds the best-suited independent professional for a user's needs but does not favour any user or professional. eChallan app does not advertise or promote any independent professional over others.

eChallan app does not Provide Avenue for Solicitation

eChallan app maintains client confidentiality from consultants until the client communicates with the consultant directly. Independent consultants cannot view private client data unless the client consents and communicates directly with the consultant.

eChallan app does not provide any Legal Advice

eChallan app provides general advisory information to help clients proceed; this should not be construed as legal advice. Information on our website (including blogs) is for general information only and may not be suitable for specific local laws or circumstances. Clients are advised to consult qualified legal professionals for legal advice.

Disclaimer of Representations by Users

eChallan app makes no representations, guarantees, or warranties (express or implied) regarding the legal ability, competence, or quality of any professional service offered through the platform. Neither eChallan app nor its subsidiaries or employees are advocates or law firms, and materials on the site should not be construed as legal advice.

3. User Guidelines

Users are granted a non-exclusive, limited right to access and use our services subject to these Terms. Users must comply with our policies. eChallan app reserves the right to deny services to any user for policy violations or valid complaints.

Prohibited activities include (but are not limited to):

  • Use of foul, hateful, or offensive language.
  • Making racist, hateful, or otherwise offensive comments.
  • Promoting or providing instruction about illegal activities or physical harm.
  • Defamation of individuals or groups.
  • Violation of intellectual property rights (copyright, trademark, patent, trade secret).
  • Violation of Internet standards.
  • Posting harassing, abusive, threatening, vulgar, or obscene material or invading others' privacy.
  • Interfering with or disrupting the service, including spamming or posting unsolicited advertisements.
  • Compromising the security of professionals or attempting to access restricted areas.

4. Disclaimer of Information

eChallan app provides advisory and consultancy connection services. The accuracy, completeness, or adequacy of information on the site is not warranted or guaranteed. eChallan app disclaims liability for interpretation or use of site information and for the content of linked third-party sites.

Professionals in our network are independent and not employees of eChallan app; we cannot guarantee their background or performance. Clients should carefully review documents and verify professional credentials independently.

5. Limitations on Use

Content on our website is for personal use only. Unauthorized copying, modification, reverse engineering, distribution, or commercial exploitation is prohibited. Automated scraping of site content without prior written permission is prohibited.

6. Confidentiality

We endeavour to maintain confidentiality of client information but cannot guarantee confidentiality due to inherent risks of internet communications. Users should avoid sharing highly sensitive information until a professional engagement is established.

7. Indemnity Clause

Users agree to indemnify, defend, and hold eChallan app harmless from any liabilities, claims, damages, and expenses arising from their use of the service or breach of these Terms, including professional fees and costs. eChallan app reserves the right to assume exclusive defence of any matter subject to indemnification.

8. Linking eChallan app

You may link to our homepage provided you do not remove, obscure, frame, or defame any portion of the homepage or the eChallan app brand.

9. Unlawful Activity

eChallan app may investigate complaints or reported violations and take actions it deems appropriate, including reporting suspected unlawful activity to authorities and disclosing relevant information (profiles, emails, IP addresses, usage history) as necessary.

10. Remedies for Unlawful Activity/Violations

eChallan app may seek remedies available under law for violations, including blocking access from particular internet addresses.

11. Data Security

We take data security seriously but are not liable for data loss due to deletion, outages, backups, corruption, or other causes beyond our control.

12. Disclosure of information

By providing documents or information to eChallan app, you grant a non-exclusive, royalty-free, irrevocable license to use, publish, modify, adapt, reproduce, and distribute such information as needed to provide services. We endeavour not to disclose information intentionally but cannot guarantee against unintended disclosure.

13. Severability

If any provision of these Terms is held unlawful or unenforceable, that provision will be severed without affecting the remainder of the Terms.

14. Arbitration

Any disputes shall be resolved by arbitration in Mumbai.

15. Termination

eChallan app reserves the right to terminate services for violations.

16. Modifications

We may modify the website, services, or Terms at any time. Updated Terms become effective when posted. Users are responsible for reviewing Terms periodically.

17. Warranty and Limited Liability

eChallan app provides services on an "as is" basis and disclaims warranties. Liability is limited to the fullest extent permitted by law; eChallan app is not liable for direct or indirect damages arising from use of the services.

18. Reservation of Rights

All rights, titles, and interests in site materials are owned by eChallan app (a unit of Vahanfin Solutions Pvt Limited). Except as expressly provided, materials may not be copied, reproduced, or distributed without permission.