Privacy Policy

General

• This is an electronic document as per the Information Technology Act, 2000, and the rules of electronic record are applicable to this document as per the amended provisions of the Information Technology Act, 2000.
• Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 says that the privacy policy, terms, and conditions, along with other rules, shall be published. Therefore, this document is published under the same rule for using information from echallan.app.
• The domain name https://echallan.app/ ("Website") is owned and operated by the Company, registered under Indian laws, and has its Communication office at eChallan App (Vahanfin Solutions Pvt Ltd), Nabibux House, 3rd Floor, Vakola Bridge Road, Santacruz (E), Mumbai 400 055, Maharashtra, INDIA. All current or former employees, users, or anyone contacting us through email will come under the purview of this policy.
• It is understood that by entering the website the user has already read and agreed to the terms and conditions and other rules and regulations of the website. Moreover, the user understands and agrees that while entering the website for any purpose, they have explicitly agreed to all the company's policies and terms and conditions, and no signature is required.
• By using the website, the user authorises eChallan App to use, share, or disclose any information as required in this Privacy Policy.
• For staying updated with the current laws and other legal requirements, the company keeps changing and updating its privacy policy and terms and conditions on a regular basis. The user consents to these changes, and the user must regularly check the company's privacy policy and terms and conditions. We do not owe any duty to inform the user before or after updating the policy. If the user operates the website after the company has changed its privacy policy, terms, and conditions, they are deemed to have agreed to it.
• eChallan App is owned by Vahanfin Solutions Pvt Ltd, a company registered in India, and we provide information as per Indian laws. Therefore, if you use our website in any country, you are responsible for compliance with local laws.
• The user agrees that the terms and conditions, privacy policy, rules, and guidelines of the company form an agreement between the user and the company that cannot be revoked later. Furthermore, this agreement does not require any signature for enforcement. The user and the company enter into an agreement as soon as the user starts using the website. Also, the user is deemed to have fully agreed to all the terms of the company by visiting the website. They are also responsible for regularly checking the terms and conditions, privacy policy, rules, and guidelines for any changes.

Collection of Information

• As soon as the user starts using the website, they may submit a few details either on the website or via mail. All such information, either personal or professional, is collected for legitimate business purposes. Documents provided to the company by any mode are managed by the company and retained as described in this policy.
• The user agrees that when using the website, certain personal information may be collected automatically, including IP address, browsing history, user behaviour, device and software data, and other technical information. The company uses this information for analytics, internal research, and to improve services.
• Any data entered during surveys, inquiries, or competitions may be collected. User feedback, reviews, or testimonials may be used by the company on its website to help other customers, with appropriate attribution as required.
• Information collected may be used by the company's service providers, business partners, and agents to provide and improve services.

Third-Party Activities

• The website may include links to third-party services. We do not control these third parties and are not responsible for their privacy practices. Users should review the privacy policies of any third-party sites they visit.
• While eChallan App strives to protect user data, we are not liable for data loss or disclosure due to third-party actions, server failures, or events beyond our control.
• The company may verify or authenticate user information at any time to ensure accuracy and proper delivery of services.
• The website may use cookies and similar technologies. Users can manage or block cookies through their browser settings; however, blocking cookies may affect certain features of the website.

Information Sharing

• We may share user information with affiliates, contractors, third-party service providers, or agents who require access to perform services on our behalf.
• We may disclose information if required by law, to protect the safety of users or the public, or to protect our rights, property, or the safety of others.
• In the event of a merger, acquisition, or restructuring, user information may be transferred to the successor entity, and users will be notified as required by law.

User's Consent

By providing information to eChallan App through the website, email, or offline channels, users consent to the collection, use, and sharing of their information as described in this policy.

Modification of Privacy Policy

• The information the user shares with the company will be retained as long as necessary for the purposes outlined in this policy, or as required by law.
• If you want us to correct or delete your personal details, you can contact us at info@echallan.app. Please specify whether you want deletion or modification, and we will respond and take reasonable steps to comply where required by law.

Dispute Resolution

Any disputes arising out of or in connection with this policy shall be resolved by Alternative Dispute Resolution as set out below. The policy terms shall survive termination or expiry.

• Mediation: Parties should attempt to resolve disputes by mediation within 30 days. If unresolved, the matter shall proceed to arbitration.
• Arbitration: If mediation fails, disputes will be referred to arbitration. The arbitration shall be conducted in English and held in Mumbai. The arbitrator's award shall be final and binding.

Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us via the contact section on our website or email us at info@echallan.app.